Our

website gift voucher policy

(1) Where we offer Gift Vouchers (in any format) they can be used to buy items for sale on this website (subject to availability), but cannot be exchanged for products that have already been supplied to you or for cash and are not transferable for other benefit or value.

(2) You are responsible for providing the correct address (email or otherwise) for delivery of any gift voucher. We cannot be held responsible if, for example, you provide an incorrect email address.

(3) Gift vouchers are valid for a period of 12 months from the date they are issued.

(4) If the value of your order is less than the value of the Gift Voucher, then you will receive the balance in the form of another Gift Voucher.

(5) If the value of your order is more than the value of the Gift Voucher, then you will have to pay the balance due using one of our accepted methods of payment.

(6) If you return any item which has been purchased using a Gift Voucher, then you will be issued with a refund in the form of a Gift Voucher and returns are subject to our usual Refund and Returns Policy. 

(7) We cannot accept any responsibility if a Gift Voucher is used without permission, lost, stolen, or destroyed and are unable to provide replacements.